Specialties / Behavioral and Mental Health
Virtual assistants for behavioral and mental health practices.
Behavioral health carries a documentation and benefits burden that grows with every payer. Velma VAs run intake, verification and billing for psychiatry and therapy practices, including specialty workflows like Spravato and GeneSight billing.
The problems we take off your plate
- Intake paperwork delaying first appointments
- Benefits verification for behavioral carve-outs
- No-shows without reminder workflows
- Specialty billing like Spravato going unbilled
- Provider time lost to admin between sessions
What a Velma VA runs for you
- Intake coordination and scheduling
- Behavioral benefits verification
- Reminder and no-show recovery workflows
- Specialty billing support, including Spravato and GeneSight
- Claims follow-up and patient billing questions