Transforming Practices, Enhancing Lives

At Ask Velma, we go beyond just improving operational efficiency; we transform the lives of healthcare professionals. Our virtual assistants not only streamline healthcare practices but also reclaim time for doctors, allowing them to rediscover the joys of life outside the office.

Primary Care: 

Success Story

Primary Care Physician struggled with managing the administrative workload while providing quality care to patients. After integrating Ask Velma’s virtual assistants, she saw a 40% reduction in administrative tasks, allowing more time for patient care. Patient satisfaction scores improved, and the practice experienced a 20% increase in new patient referrals. Our VAs handled everything from appointment scheduling to patient follow-ups, ensuring that no patient fell through the cracks.

Cardiology Clinic: Success Story

 

A busy cardiology clinic faced challenges with prior authorizations and billing. Our virtual assistants took over these tasks, ensuring timely authorizations and accurate billing. The clinic reported a 30% increase in revenue and a significant reduction in billing errors. By outsourcing these complex tasks to our experts, the clinic staff could focus more on patient care and less on paperwork.

Dental Practice: Success Story

A dental practice found it challenging to manage patient appointments and follow-ups. With the help of Ask Velma’s virtual receptionists, appointment scheduling became seamless, and patient follow-ups were consistently managed. This resulted in a 25% increase in patient retention and positive reviews. Our VAs ensured that every patient received timely reminders and follow-up calls, enhancing overall patient satisfaction.

Vet Clinic: 

Success Story 

A veterinary clinic struggled with document management and patient coordination. Our virtual assistants organized patient records, handled scheduling, and managed follow-ups, allowing the clinic staff to focus on providing excellent care to their furry patients. The clinic reported improved efficiency and a better work-life balance for the staff. Our VAs took care of all the administrative tasks, ensuring that the clinic ran smoothly and efficiently.

Live More, Work Smart

Our motivation in starting Ask Velma was to create a solution that allows doctors to work smart, not hard, ensuring they have the time and energy to enjoy life beyond their practice. We believe that a fulfilled life is one where professional success and personal happiness coexist, and through our services, we're committed to making that a reality for other healthcare professionals.