Measured in hours reclaimed and dollars kept.

A Texas multi-specialty group has grown to 78 Velma VAs across reception, verification, billing and care coordination, added team by team since 2024.

Two Texas gastroenterology groups run 22 Velma VAs across procedure scheduling, prep calls, prior auth and billing follow-up.

161 Velma VAs have passed the one-year mark with the same practice, the milestone where in-house front offices usually start over.

More than a third of client practices expand their Velma team within the first year, the strongest endorsement we track.

The first Velma VAs ever placed, in April 2024, are still with the same Texas practices today, past their second anniversary.

Rheumatology is Ask Velma's deepest specialty. 43 practices nationwide run Velma VAs on biologic prior auths, infusion scheduling, refill queues and reception.

With the right attitude and aptitude, the ceiling disappears: one Velma VA grew from phones into social media, graphic design, website updates and search optimization for the practice.

One client added $2,000 in unprompted bonuses across their three Velma VAs in a single month, to make sure they keep feeling valued for years to come.

"King is, as I have said before, exceeding my expectations. I will let you know if we are in need of another VA in the future."

"Larra is doing very well! We love having her as part of our team! She is detailed and taking lots of initiative, very responsive to feedback, and has had tremendous growth."

"Ralph has now been with us for a few months and we are very pleased with his attention to detail and work ethic. We'd like to ensure he continues to feel valued and appreciated with us for years to come!"

"Everything is going very well. Both of the VAs are definitely meeting our expectations and are doing a fantastic job."

"Regine has been great and is a quick learner. No complaints, we are very happy."

"Kim is FANTASTIC. Thank you!"