Virtual assistants trained for your kind of practice.
A biologic prior auth is not a pediatric intake is not a fertility benefits investigation. Velma VAs complete specialty-specific training before their first shift in your clinic.
Rheumatology
Rheumatology runs on prior authorizations, infusion logistics and long-term patient relationships. It is Ask Velma's deepest specialty: 43 rheumatology practices nationwide run Velma VAs today.
How we help
Gastroenterology
GI mixes office visits with procedure volume, and the phone work multiplies: scheduling, prep instructions, prior auths and pathology follow-up. Velma GI VAs carry that load today at some of our largest accounts.
How we help
Primary and Internal Medicine
Primary care and the specialties run on the same scarce resource: staff hours. Velma VAs return them by the hundreds, from traditional clinics to concierge practices and physician housecall groups.
How we help
Behavioral and Mental Health
Behavioral health carries a documentation and benefits burden that grows with every payer. Velma VAs run intake, verification and billing for psychiatry and therapy practices, including specialty workflows like Spravato and GeneSight billing.
How we help
Pediatrics
Pediatrics means high visit volume, constant parent communication and payer rules that change by age. Velma VAs keep the front office and the billing moving, in the clinic and on hospital rounds.
How we help
Dermatology and Aesthetics
Dermatology splits its attention between medical visits, biologic therapies and a cosmetic side that behaves like retail. Velma VAs cover both sides of the desk.
How we help
OBGYN and Fertility
Fertility care is coordination-heavy: cycles, benefits investigations, medication authorizations and anxious patients who deserve fast answers. One reproductive medicine practice runs 13 Velma VAs today.
How we help
Urgent Care
Urgent care runs on volume, walk-ins and payer rules that change by visit type. Velma VAs keep registration, verification and follow-up moving so the front desk can face the room.
How we helpAlso serving endocrinology, cardiology, nephrology, neurology, allergy and immunology, orthopedics and spine, pain management, home health and medical weight loss practices.
Your specialty, your workflows, your VA.
Tell us how your clinic runs and we will match a VA who already speaks the language.
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